GROWN-UP HELP

ScribbleJelly support

Free sticker-making stays local. Grown-up help is available at awfasano@gmail.com.

Make a sticker

Draw with the color tools or start from an example, open Stickers to place art from six themes, then choose a style and up to three of the 50 closed-list magic words. Free previews are made locally in the browser.

Save PNG or JPG

After the grown-up acknowledgement, Save PNG downloads the selected sticker with transparent-ready edges. Save JPG makes a white-background copy. Each file receives a unique ScribbleJelly filename.

Share or print

Share to an app uses the browser’s share sheet when supported and otherwise downloads the PNG. Print sticker opens the browser print dialog. Printer and cutter compatibility depends on the device, browser, installed app, network, media, and manufacturer.

Why is AI unavailable?

Free sticker making still works without AI. AI remains off whenever the trusted backend, current grown-up consent, safety moderation, child-privacy approval, or disclosed standard-retention setting is missing. When enabled, OpenAI may retain AI request content and related safety metadata for up to 30 days by default, and longer in limited legal or safety cases. A model key is never placed in the website or iOS app.

Why are purchases unavailable?

The $1 and $5 fixed packs are shown only when the complete grown-up checkout backend is configured. A disabled pack means no payment is being accepted; keep using the free local sticker flow.

Information to include later

Once a monitored support channel is published, include the device and browser or iOS version, the ScribbleJelly version, and a short description of what happened. Do not attach a child’s artwork.